Shipping Policy
Thank You for Choosing Monzonite!
We are committed to providing you with a seamless shopping experience. Please review our shipping policy to understand how we handle your orders.
Orders are typically processed within 2 to 5 days after payment confirmation, excluding holidays.
Order Processing Time
Orders are typically processed within 2 to 5 business days after payment confirmation, excluding holidays.
For personalized products, please allow 3 to 7 days for completion, plus an additional 1 to 3 business days for shipping after your order is finalized.
While we strive to ensure all orders are delivered on time, there may be instances of delays due to factors beyond our control (e.g., carrier delays, and customs processing for international orders).
If your order is delayed or appears to be lost, please contact us, and we will work with the carrier to resolve the issue.
Shipping Fees
Currently, we do not offer free shipping.
If your country is not listed for shipping and you wish to make a purchase, please contact us for assistance.
Shipping Process
Please ensure your shipping address is correct at the time of purchase. We cannot change the shipping address once the order has been processed.
If you notice an error in your shipping address, please contact us immediately to correct it before your order is processed.
We strive to deliver your orders quickly, conveniently, and safely. Once your order is shipped, you will receive a confirmation email containing tracking details. You can use this information to monitor your package’s delivery status.
If you encounter any issues with your package, please don’t hesitate to contact us. We are here to help!